CFAB Advice and Information Helpline

Our National Advice and Information Line is a free and confidential telephone helpline for any enquiries that concern children and family welfare matters in two or more countries.

The service is manned by specialist intercountry social workers and is available from:

Monday to Friday, 10am to 1pm and 2pm to 4pm.

Please call us on:

0207 735 8941

The line is open to all statutory and voluntary agencies as well as to private individuals in the UK. We also provide a secure online enquiry system, which can be accessed from this website.

CFAB is proud to offer core services and our team of qualified social workers offer expertise in the following areas:

Child Protection Alerts

Child Abduction

Child Trafficking

Unaccompanied Minors

Children in Care

Welfare Checks

Private Fostering

Travel Assistance

Police and Social Service Checks

CFAB has a unique global perspective; expert knowledge of international conventions and comparative policies and services; cultural and legal awareness, casework experience and a cross national network. Using this expertise the advisors can inform the enquirer of the options available to address the issue and advise on the pros, cons, risks and likelihood of successful outcomes using different practices.