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Advice line
Please call our advice line on 0207 735 8941 or access our online enquiry form if you are facing an intercountry situation and need assistance to deal with the matter in a manner most likely to result in a successful outcome. We will then be able to give you advice as to whether we can assist in your particular case. If we are unable to help we can usually signpost you to a service that can. If we are able to help we will then send you our referral guide.
Referral
We will ask you to please fill out our case summary form and professional contacts sheet which one of the social worker team will send to you. Long experience has shown us that the information we ask for on these forms is that which is most likely to lead to a service being received overseas. Though it may be tempting to send child protection conference minutes or court documents these will almost certainly have no meaning overseas. Once you have completed the form we will take the information you provide us with to access the service or information needed overseas. There are fees to the service we offer here at CFAB. These will be discussed with you by the advice line worker you are wokring with.
Allocation
Your case will then be allocated to one of our intercountry social workers. We have a team of multi national social workers who have experience of social work in the UK and overseas. They have expertise in areas such as child trafficking, unaccompanied minors, child abduction, mediation, children in public care, safeguarding, private fostering and private law.
Casework
Using our unique international network we will ensure the service you require is passed onto the relevant local service in the country concerned. We will then work with you and our partners overseas to ensure that the work is completed.
Each country organises it’s social welfare services differently. Many countries do not have the systems we have here so expecting form F’s to be completed in the developing world or monitoring of plans of protection to be the same in Eastern Europe as they are here is not realistic. What we can ensure is that the relevant social work professionals in the overseas countries will complete the tasks requested in line with their own legislation, practice and professional guidance.